Effective Date: 08/7/2024
Pest Control Geeks LLC (“we”, “us”, or “our”) operates the website www.pestcontrolgeeks.com (the “Service”).
We are committed to protecting the privacy of our users (“user”, “you”, or “your”).
This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal information we receive from users of the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you, including:
– Personal Identification Information: Including, but not limited to, your name, address, phone number, email address, and credit card or bank account information.
– Cookies and Usage Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve user experience.
2. Collection Methods
Your Personal Identification Information is collected through:
– Website Forms
– Telephone Calls
– In-Person Interactions
For transactions requiring financial data, we adhere to the standards of PCI compliance to ensure secure handling of credit card information and bank account details.
3. Use of Data
Pest Control Geeks LLC uses the collected data for various purposes:
– To schedule and manage services
– To process payments
– To provide customer support
– To carry out marketing and promotional efforts
We may send occasional text messages or emails for appointment reminders and promotions. By providing your number you consent to receive messages from us, to opt-out reply STOP at any moment. Msg & Data rates may apply.
4. Sharing of Data
We may share your personal information with third parties only when you request services that we do not offer directly and need to refer you to one of our partners. This includes sharing names, email addresses, or phone numbers for callbacks or related services.
5. Data Security
Your data’s security is important to us. Personal information is securely stored in our CRM, encrypted, and protected against unauthorized access.
6. Data Retention
We retain personal information indefinitely, allowing us to recognize returning customers and maintain a history of service.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. Please contact us at [email protected] or call 843-931-2847 to exercise these rights.
8. Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.
9. Changes to This Privacy Policy
This Privacy Policy is subject to change without notice. We recommend visiting this page periodically to stay informed of any updates.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
– By email: [email protected]
– By phone number: 843-931-2847
– By mail:
2060 Northbrook Blvd
Charleston, SC 29406
United States
